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Allimagingsupplies.com

Return Policy:

We guarantee your complete satisfaction! In the event, you are not satisfied with the quality of the product you purchased from this web site, we will replace the product or refund the purchase price. With in 30 days.

The Guarantee is conditional and remains in effect for a period of 30 days after the date of shipping, as indicated on the purchase invoice.

The following warranty policies apply in the event you are unsatisfied with the print quality or the product received is defective.

Important: Items must be packaged in their original product box. We are unable to credit any returns without the original product box. Please do not mark the product box. Any items returned with marks, stickers, tape, tags, packing labels, or writing on the product boxes will not be accepted and will not be refunded or credited.

Re-manufactured cartridges are warranted for a period of 45 days from the date of purchase invoice. You may return a product for replacement or full refund within the 45-day warranty period. Re-manufactured ink cartridges must contain no less than 75% of the original ink capacity. Sorry, but we do not assume responsibility to damage of the print head/circuitry assembly due to improper handling. Please remove protective tape carefully!

Compatible replacement cartridges (which replace the OEM brand) are warranted for a period of 180 days from the date of purchase invoice. You may return a product for replacement or full refund within the 180-day warranty period. The returned cartridge must contain no less than 75% of original ink capacity.

Original Equipment Manufacturer (OEM) brand cartridges are warranted for a period of 30 days from the date of purchase invoice. You may return a defective product for replacement or full refund within the 30-day warranty period. The cartridge must contain no less than 75% of ink capacity and be returned in the original OEM packaging. Sorry, but we do not assume responsibility to damage of the print head/circuitry assembly due to improper handling. Please remove protective tape carefully!

Products that are ordered incorrectly or for a machine that no longer is operative are only returnable if the original packaging is unopened and in resalable condition. The cost of reshipping is the responsibility of the purchaser. Please check your order carefully.

All returns and replacements of defective merchandise are done with no additional cost to you. For other returns, shipping charges are not refunded and a 20% re-stocking fee will be charged.

To return a product

If you experience problems with Brother Printer Drums, please follow the instructions:

In order to resolve problems in the most expedient manner, Brother has asked us to forward all service calls about their printer drums to them.

For problems with Brother Printer Drums, please call 800-276-7746 Prompt 1

For problems with Brother Fax, Multifunction Center & DCP: 800-284-4329 Prompt 2

Brother has product specialists trained in quickly diagnosing and resolving equipment problems. If after this process the drum is proven defective or is suspect, and if still under warranty, the product specialist will be able to order and ship directly to you a replacement item.

Please call the Customer Service Department and obtain a Return Merchandise Authorization number. (RMA#). Please Download the Return Merchandise Form, print it, complete all the required fields and include this form with your return.
This number will be used to track your replacement product or refund, whichever is requested. Return the product in the original packaging and include a copy of the invoice and any credit card information needed to apply appropriate credit to your account.

Enclose any further information you feel will be helpful to our staff to process your request.

Any product returned for replacement or refund must contain at least 75% of the volume of ink in accordance to cartridge weight ratios. Empty or damaged cartridges will not be accepted for return. All imaging supplies do not accept responsibility for return postage.

Customer Service Department 805-551-3022
Working Hours - Monday-Friday,
9:00am-5:00pm PST.

We appreciate your business and look forward to serving you and your friends with quality line of printing supplies.

Our Guarantee:

About the products we offer!
All products which, are manufactured for and or sold by Allimagingsupplies.com or their affiliate on-line merchants have been made using the finest quality materials. We insure your complete satisfaction and savings, guaranteed!

In the event it is determined that the product you purchased has failed for some reason, we will replace the defective product or issue to you a complete refund for the purchase price.

Warranty periods for ink cartridges are listed herein.

  • Compatible type cartridges are warranted for a period of 180 days from the date of purchase. Cartridge must contain no less than 75% of ink capacity.
  • Re-manufactured type cartridges are warranted for a period of 30 days from the date of purchase and must contain no less than 75% of ink capacity.
  • Original Equipment Manufacturer (OEM) type cartridges are warranted for a period of 30 days from the date of purchase and must contain no less than 75% of ink capacity.

About your security shopping on this site!
Shopping at Allimagingsupplies.com is absolutely secure and safe! We guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made to your credit card, you will not have to pay for them.

Under the Fair Credit Billing Act, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for this amount, modelinkjet.com will cover the entire liability for you up to $50, plus will pay you $50.00 in addition for any inconvenience caused, as long as the unauthorized use of your credit card resulted through no fault of your own, from purchases made from Allimagsupplies.com, while using our secure server.

About your privacy on this site!
This site uses an Order Form whereby, customers may request information, select and purchase products or services. We collect specific information only. Information required to process the order submitted, and maintain personal contact with our customers. For example, we will retain in our files the Name, Address, Telephone Numbers, Email Address, Shipping Information and type of Printer owned. It is not our intent to send our customers "unsolicited mailings". Customers may request at their option to receive a free Monthly Newsletter. You may "unsubscribe" at any time. Financial data provided by the customer is used only to complete the specified transaction. All information, including credit card numbers and expiration dates are immediately deleted from our database. Your personal information will never be, under any circumstances, released, sold or rented to any third party, guaranteed!

Terms of Use

Introduction

This site is provided as a service to our customers. Please note that your use of the Allimagingsupplies.com site (hereafter, the "Site") constitutes your unconditional agreement to follow and be bound by these Terms of Use. Allimagsupplies.com reserves the right to update or modify these Terms of Use at any time without prior notice to you. Your use of the Site following any such change constitutes your unconditional agreement to follow and be bound by these Terms of Use as changed. For this reason, we encourage you to review these Terms of Use whenever you use this Site.

Use of this Site

All materials, including images, text, illustrations, designs, icons and written and other materials that are part of this Site are intended solely for personal, non-commercial use. You may download or copy the materials and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the materials or the Site. All software used on this Site is the property of Allimagingsupplies.com and protected by U.S. and international copyright laws. The materials and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the materials on this Site is strictly prohibited. The materials in this Site are copyrighted and any unauthorized use of any materials in this Site may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorization and rights to use this Site automatically terminates and you must immediately destroy any downloaded or printed materials.

Site Security

Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Allimagingsupplies.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Allimagsupplies.com on this Site and other than generally available third party web browsers.

Trademarks

Allimagingsupplies are service trademarks of www.Allimagingsupplies.com. All other trademarks and registered trademarks displayed on the site are the trademarks of their respective owners, and are not intended to imply any endorsement or affiliation between Allimagingsupplies and these companies.

Indemnification

You agree to defend, indemnify and hold harmless Allimagingsupplies.com and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Termination

These Terms of Use are effective unless and until terminated by either you or Allimagingsupplies.com You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. Allimagingsupplies.com also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Allimagingsupplies.com's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or Allimaginsupplies.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Allimagingsupplies.com's right to any Comments shall survive any termination of this Agreement.

Disclaimer

THE MATERIALS PROVIDED AT THIS SITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. Allimagingsupplies further does not warrant the accuracy and completeness of the materials at this Site. Allimagingsupplies may make changes to the materials at this Site, or to the products and prices described in them, at any time without notice. The materials at this Site may be out of date, and Allimagingsupplies makes no commitment to update the materials at this Site. Information published at this Site may refer to products, programs or services that are not available in your country. Consult Allimagingsupplies.com for information regarding the products, programs and services that may be available to you. IN NO EVENT WILL Allimagingsupplies, ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY WEB SITES LINKED TO THIS SITE, OR THE MATERIALS OR INFORMATION CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS OR INFORMATION FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.